Smart Hands Services
Full-service maintenance and support for Interactive-hosted data centres
Give your team a boost with data centre support whenever, wherever and however you need it. Our remote hands technicians handle routine tasks like power cycling and status monitoring, while our smart hands engineers tackle complex challenges including server management, infrastructure troubleshooting, and equipment installation.
24/7 Smart Hands Reassurance
In-depth expertise
Service certainty
Smart hands technicians, supporting our remote customers
With many businesses operating remotely, it can be difficult to arrange onsite support when you need it. From everyday tasks and troubleshooting to emergencies, smart hands and remote hands keep your organisation’s systems running smoothly.
With over 30 years experience in data centre engineering and maintenance, solving issues is in our DNA. When lights start to flash or connections drop out, our smart hands engineers will be there to find and fix the problem.
With a team of highly skilled industry experts, Interactive’s data centre engineers are experienced in delivering solutions of all sizes. From installing new equipment and server rack management to cable management and data centre troubleshooting, we’re ready for any challenge you throw our way.
Your DC requirements
in our trusted hands
Trusted by Australia’s biggest brands
Smart Hands vs Remote Hands
While related, remote hands and smart hands represent different service levels in data centre support. Here’s what you get with each.
Smart Hands
Remote Hands
Frequently asked questions
