keep
technology
human.
We are an Australian end to end IT services provider. We deliver an integrated suite of managed and professional services to customers who require 100% IT systems availability.
Explore our services
Cloud Services
Adoption, migration, optimisation, security and management services designed to deliver business agility.
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Cyber Security
Improve your security posture with tailored strategies and front-line defence services.
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Business Continuity
Disaster recovery and high-availability serviced offices in secure, premium office facilities.
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Hardware Maintenance
Tailored, end-to-end solutions for your hardware ecosystem across the widest range of vendors.
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Digital Workplace
Accelerate your digital workplace with scalable solutions for workplace support, collaboration and security.
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Network Services
From secure connectivity for your remote workforce, through to a fully managed MPLS or IP-WAN solution.
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Serviced Office
Secure and compliant office solutions across Melbourne, Sydney and Brisbane.
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The leaders in IT services
Our customers trust us to hold their most important data, support their critical devices, and secure their systems.
Delivering value and
return on investment
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Security built-in
24/7 Cyber Security Operations Centre provides experienced advice and immediate incident response.
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Unrivaled technical service
Our first fix-rate is 96%, giving you the reassurance that when we turn up on site a solution is not far away.
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Rapid response
Our Australian-based service desk will answer your calls within 6 seconds, any time of the day or night.
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Parts-on-hand guarantee
With over 300,000 assets supported across 46,000 locations - we guarantee we have all the parts, for any device we support, on hand & local to you.
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#1 Best Place to Work
We attract, nurture and retain the best engineering and strategic talent in IT managed services.
Customer story
RBC Group: Channeling the power of partnership
The RBC Group expand their service offerings with help from Interactive.
Customer story
The APT Travel Group: How the pandemic facilitated digital transformation
The APT Travel Group (ATG) revolutionised its digital operations, focusing on future proofing its business.
Customer story
Freedom Furniture: Why a CloudFlex partnership was a no-brainer
Learn how Freedom Furniture leveraged a CloudFlex partnership to support a smooth cloud migration.
Customer story
Ted Noffs Foundation: The AWS solution enabling support for disadvantaged young Australians
Learn how Noffs gained the support of a secure, flexible, and resilient AWS solution and trusted partner.
Customer story
Pact Group: Minimising security costs while getting more from their platforms
Learn how Pact Group improved their agility while minimising security costs.
Customer story
ALDI: Realising additional value through end of service life asset support
Learn how the retailer gained flexibility and peace of mind within their IT environment.
Customer story
TelstraSuper: Seamlessly recovering operations after a disaster
Find out how TelstraSuper seamlessly resumed operations after a disaster left them without an office.
CUSTOMER STORY
Volvo Group: Relocating and consolidating infrastructure with minimal downtime.
Lift and shift three different data centres into one location? Learn how Interactive tackled this challenge.
Customer story
Over the Wire: Streamlined support for complex IT solutions
Find out how Over the Wire was able to streamline support to help customers with complex it solutions.
Customer story
Tic:Toc Home Loans: Achieving scalability through cloud migration and management
Discover how we helped Tic:Toc give Australian's smarter, flexible and instant home loan solutions.
Customer story
Cabrini Health: Gaining rapid response IT support when it’s critical
When equipment failure can cost lives, rapid response is critical.
Customer story
Animal Logic: Minimising risk through outsourced data centre management
Find out how Animal Logic was able to minimise risk through using a managed data centre partner.
One of the major benefits of moving our equipment over to Interactive was the faster turnaround when our equipment fails. Our dedicated engineer is often at a site within 30 minutes, and his familiarity with our IT team and systems means we don’t have to wait days for it to be fixed.
Working with Interactive has been very straightforward. There are no issues with the system and the support from the relationship team is excellent. I don’t have to worry about our data anymore, which means my focus can be better spent elsewhere.
Interactive truly lead the way when it comes to not only providing world-class data centre but an impeccable customer-focused relationship at every level. The worry of service downtime to our clients is reduced to almost zero. Their DR and BCP testing practices always ensure that we are in safe hand
Our NPS score leads the industry
