Proactive, premium support
Preventive maintenance ensures issues are fixed before you run out of space or an issue becomes catastrophic. Don’t let monitoring & maintaining IT become your team’s full-time job – Interactive can improve your storage efficiency & manage performance with unbeaten SLAs.
Australia’s leading onsite storage hardware support service
Flexible service levels
Australian service desk
Broad geographic coverage
The experts and parts
where and when you need them
Interactive is the partner of choice for multi-site, geographically dispersed, businesses. We have local warehouses & field services right across Australia, including support for regional & remote destinations.
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Parts-on-hand guarantee
With over 300,000 assets supported across 46,000 locations - we guarantee we have all the parts, for any device we support, on hand & local to you.
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Unrivaled technical service
Our fix-rate is 96%, giving you the reassurance that when we turn up on site a solution is not far away.
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Proactive monitoring
Our OnAlert system proactively monitors your system, identifying potential issues in-time to avoid system failures.
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Gold Certified Cisco Partner
With over 240+ individual Cisco certifications, our team are your local Cisco experts.
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Experienced field engineers
Our 500-strong team & 160 dedicated field engineers hold accreditations across all major vendors.
Easy device & contract management
Don’t let end-of-service life force you into a corner
We're your Cisco experts
