Storage Support & Maintenance
Proactive, premium support
Australia’s leading onsite storage hardware support service
Flexible service levels
Australian service desk
Broad geographic coverage
The experts and parts
where and when you need them
We have local warehouses and field services right across Australia, including support for regional and remote destinations.
Easy device & contract management
You get the perfect support environment and peace of mind that your infrastructure is safe and under control. Moves, adds, changes, and decommissions all have a 30-day notice and can be managed directly in the portal.
Don’t let end-of-service life force you into a corner
We're your Cisco experts
You might also be interested in
Frequently Asked Questions
Yes. Our certifications include ISO27001 for data security, ISO9001 for service practices, NV1 for security vetting and extensive certifications with the vendors you know and trust. We hold over 240 Cisco certifications alone.
Yes. EraseIT is our specialist provider for the compliant decommissioning of your assets to protect your data, recover value and ensure responsible e-waste handling.
With ISO9001 and ISO27001 (Information Security) certifications, EraseIT is equipped to support your data destruction, hardware repurposing and hardware disposal needs.
Interactive delivers Australia’s leading field support services with a 500-strong team, 160 engineers and guaranteed local parts. In some areas, vetted and certified partners may be dedicated to your account to deliver on our 2-hour and 4-hour onsite support SLAs.
Yes. Interactive’s 2-hour onsite support delivers enhanced protection for mission-critical IT and network assets with standard next business day or 72-hour vendor warranties