Tailor your solution
Experienced, certified field engineers
We can help you at every stage of your hardware’s lifecycle
A world class hardware maintenance service provider
service & value
Some assets are mission critical. Some require software support. Some have fixed EOSL dates. Some are on your site. Some may be in locations across Australia & New Zealand.
Interactive deliver a single point of accountability for all your hardware, no matter the vendor, the industry, the age, or the location.
We're your Cisco experts
Don't let end-of-service life dictate your hardware needs
Easy device & contract management
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Frequently Asked Questions
Yes. Our certifications include ISO27001 for data security, ISO9001 for service practices, NV1 for security vetting and extensive certifications with the vendors you know and trust. We hold more than 240 Cisco certifications alone.
Yes. EraseIT is our specialist provider for the compliant decommissioning of your assets to protect your data, recover value, and ensure responsible e-waste handling. EraseIT provides quality assurance for the secure and ethical disposal of your retired assets in a fully compliant environment.
Interactive delivers Australia’s leading field support services with a 500-strong team, 160 engineers and guaranteed local parts. In some areas, vetted and certified partners may be dedicated to your account to deliver on our 2-hour and 4-hour onsite support SLAs.
Yes. Interactive’s 2-hour onsite support delivers enhanced protection for mission-critical IT and network assets with standard next business day or 72-hour vendor warranties