Business Resilience

Business Resilience

Interactive’s business resilience service is designed to prepare your organisation for a cyber incident. No longer just a compliance or IT issue, cyber security is the key to true business resilience, and we know how to get you there.

A cyber attack is not the time to test emergency plans

A cyber attack is devastating. It can compromise you and your customers' sensitive data and severely damage your reputation.

As a leader in business continuity, Interactive has helped 80+ plus organisations respond to various disaster declarations. Paired with our expert cyber practice, Interactive can guide organisations to integrate cyber security into business continuity planning (BCP).

We can help no matter where you are in your business resilience journey. Whether you’re looking to embed a cyber response into your established business resilience plans or looking to build a BCP from scratch.

Interactive’s Business Resilience Roadmap

Identify your business-critical assets

This is usually done as part of the business continuity management process and concludes with a Business Impact Assessment (BIA). This assessment considers the most important people, processes, and technology that keep your business moving, especially in the face of major disruption.

Assess possible threats

Threat modeling identifies and assesses the range of cyber and non-cyber threats that face your business-critical assets. The BIA then helps identify the impact these cyber threats could have on your business.

Perform a risk assessment

The risk assessment consolidates the outputs of the previous two steps and focuses on identifying risks to your assets and understanding the likelihood and impact of each.

Update your BCP

The updated BCP details the steps needed to reduce the risk of disruption to your business resulting from a cyber incident. At this time, it’s also important to review the Incident Response Plan (IRP), which details the steps involved in responding to disruption. At this point you may implement elements of the BCP.

Test your response plans

Once the BCP and Incident Response plans have been updated and socialised internally, Interactive will perform tabletop exercises to test the BCP and IRP. We use simulation exercises that mimic a crisis, and test and validate each step in the BCP and IRPs using these scenarios. This is where we determine your level of business resilience; and how rapidly you can respond to, and recover from, a cyber incident.

Revise and repeat

The final step in assessing your business resilience, Interactive reviews key learnings with you and assists you with updating the BCP and IRP processes. Interactive will then then work with you to repeat this process regularly to track and manage your progress and improve your operational resilience over time. Interactive also assesses any new impacts on your resiliency due to changes in your environment, and the evolving threat landscape.

Increase business
resilience with Interactive

  • Secure, compliant

    We are the vendor of choice for regulated industries. ISO 9001 Quality and ISO 27001 Data Security accredited, and PCI DSS compliant.

  • Local cyber experts

    We have a dedicated 24/7 Cyber Security Centre based onshore in Australia backed up by our 24/7 help desk. We are always available to support you.

  • Resilient infrastructure

    All our facilities are power protected with N+1 Power, UPS generators, and fire suppression systems in case of any unexpected events.

  • Technical experts on-site

    We have experts on-site, 24/7 that can offer technical support and practical guidance on your office set-up, business continuity testing, and more.

  • Rapid recovery plans

    Speed is a critical factor. Within 20 minutes of alerting us, our 24/7 staff will have your business continuity suite ready to welcome you.

Disaster events managed

Trusted Australia wide by over 2,000 businesses.

We know our stuff.

The time is now to test your business resilience.

Frequently Asked Questions

Ready to get serious about business resilience?

Our experts assist you to plan for the potential to thrive during business threats.
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