Cloud Management and Operations
Let us focus on your cloud so you can focus on your business
Our managed services offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, cost optimisation, help desk and user management so you can extract the maximum benefit from your move to the public cloud.
Rapid response
Optimised, compliant, secure
Flexible management
Proactive, flexible
cloud expertise.
Service Levels for Infrastructure as a Service (IaaS)
Base
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
- 24/7 support
- 8x5 next business day response
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
Enhanced
- 24/7 support
- 1 hour response time
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
- 2x simple service requests per month
- Anti-virus & anti-malware
- Back and snapshots
- Basic infrastructure management and monitoring
Service levels for Platform as a Service (PaaS)
Base
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Backup monitoring and review
Enhanced
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Bi-annual audit reporting
- Bi-annual risk identification and tracking
- Dedicated account team
Your multi-cloud experts
Engineering Excellence
50+
250+
What would you do with an on-demand team of cloud experts?
From cloud migration, optimisation and security remediation, to developing a well-architected framework, provisioning and documentation, CloudFlex helps you deliver on your project hit list.