AWS Cloud Management
Together, we can maximise the performance, reliability and security of your cloud investment.
Proactive, flexible, responsive
Our AWS managed service offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, help desk and user management so you can extract the maximum benefit from your move to the public cloud.
Realise your
AWS ambitions
Service levels for Infrastructure as a Service (IAAS)
Base
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
- 24/7 support
- 8x5 next business day response
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
Enhanced
- 24/7 support
- 1 hour response time
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
- 2x simple service requests per month
- Anti-virus & anti-malware
- Back and snapshots
- Basic infrastructure management and monitoring
Service levels for Platform as a Service (PAAS)
Base
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Backup monitoring and review
Enhanced
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Bi-annual audit reporting
- Bi-annual risk identification and tracking
- Dedicated account team
What would you do with an on-demand team of AWS experts?
From cloud migration, optimisation and security remediation, to developing a well-architected framework, provisioning and documentation - CloudFlex helps you deliver on your project hit list.