AWS Cloud Management
Remove the burden of AWS management.
Together, we can maximise the performance, reliability and security of your cloud investment.
Together, we can maximise the performance, reliability and security of your cloud investment.
Proactive, flexible, responsive
Moving to the public cloud gives your business flexibility, an easy growth path and the ability to only pay for the IT you use. Unfortunately, it also requires a whole new set of skills to on-board, manage and maintain your applications on the platform.
Our AWS managed service offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, help desk and user management so you can extract the maximum benefit from your move to the public cloud.
Our AWS managed service offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, help desk and user management so you can extract the maximum benefit from your move to the public cloud.
Realise your
AWS ambitions
Service levels for Infrastructure as a Service (IAAS)
Base
Ideal for a landing zone
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
Ideal for shared responsibility environments
- 24/7 support
- 8x5 next business day response
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
Enhanced
Ideal for fully managed production workloads
- 24/7 support
- 1 hour response time
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
- 2x simple service requests per month
- Anti-virus & anti-malware
- Back and snapshots
- Basic infrastructure management and monitoring
Service levels for Platform as a Service (PAAS)
Base
Ideal for a landing zone
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
Ideal for shared responsibility environments
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Backup monitoring and review
Enhanced
Ideal for fully managed production workloads
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Bi-annual audit reporting
- Bi-annual risk identification and tracking
- Dedicated account team
What would you do with an on-demand team of AWS experts?
CloudFlex instantly boosts your public cloud capability by providing pay as you go access to a dedicated multi-cloud project team. If you’re unsure if a managed service is right for you, CloudFlex can provide needs-based access to cloud expertise. CloudFlex is also perfect for project work to compliment your managed service.
From cloud migration, optimisation and security remediation, to developing a well-architected framework, provisioning and documentation - CloudFlex helps you deliver on your project hit list.
From cloud migration, optimisation and security remediation, to developing a well-architected framework, provisioning and documentation - CloudFlex helps you deliver on your project hit list.
The Interactive difference
Australia owned & operated
Moving to public cloud gives you the ability to respond rapidly to changing circumstances. But this is only true when your partner is in the same country, has expertise in the same time zone and can respond in your timeframes. Interactive is locally owned and operated, and can respond to your needs in your time, not in some overseas call centre.
Multi-Cloud expertise
Rarely does one public cloud meet all a business’ needs. Interactive is an accredited expert in multiple public clouds, and the owner of Australia’s largest private cloud platform. So you can choose one partner for more than your Azure requirements.
Security built-in
Many Azure partners will tell you they have security expertise, or they include security in their designs, but how many have their own 24/7 cyber security operations centre (CSOC) providing experienced advice and up-to-the-minute assistance in the event of an attack?
AWS Partner
Our broad array of AWS competencies extend across Cloud Platform and Cloud Productivity to Security, Data Centres and DevOps. This technical depth ensures speed of solution and fortifies your AWS investment in best practice.
Flexible service tiers
We focus on upskilling your team at every step. Being highly collaborative, and ensuring we are teaching as well as doing, will help you get the most out of your Azure investment.
Proactive partnership
A ‘set and forget’ mentality is a sure way to spend more than you need to or receive sub-optimal service from your provider. Our approach is to continually review and refresh your needs against Microsoft's updated offerings and help you ensure you are paying only for what you need rather than what you bought for your original migration.
