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Interactive AWS Management
1300 520 133

AWS Cloud Management

Remove the burden of AWS management.

Together, we can maximise the performance, reliability and security of your cloud investment.
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Proactive, flexible, responsive

Moving to the public cloud gives your business flexibility, an easy growth path and the ability to only pay for the IT you use. Unfortunately, it also requires a whole new set of skills to on-board, manage and maintain your applications on the platform.

Our AWS managed service offering gives you all the benefits of public cloud without the headaches of managing it yourself. Interactive provides the monitoring, security, advanced management, help desk and user management so you can extract the maximum benefit from your move to the public cloud.

Realise your
AWS ambitions

  • Always vigilant

    Our 24/7 Cyber Security Operations Centre is constantly alert, guarding your infrastructure.

  • Ultra-fast response 24/7

    Our Australian-based service desk will answer your calls within 6 seconds, any time of the day or night.

  • Operational excellence

    Certified cloud specialists monitor and manage your AWS cloud infrastructure, ready to help you develop your requirements or to resolve issues quickly

  • Cost optimisation

    As your cloud usage evolves, we’ll work with you to right-size your instances to improve performance and reduce costs.

  • Scale at your fingertips

    We will support you to ensure you are only paying for productive workloads.

  • Compliant and secure

    Your data is secured and managed in line with local privacy and data protection legislation.

Service levels for Infrastructure as a Service (IAAS)

Base

Ideal for a landing zone
  • 24/7 support
  • 8x5 next business day response
  • Subscription management

Essentials

Ideal for shared responsibility environments
  • 24/7 support
  • 8x5 next business day response
  • Subscription management
  • Uptime and response SLAs
  • Quarterly operating system patching
  • System health monitoring
  • Configuration management

Enhanced

Ideal for fully managed production workloads
  • 24/7 support
  • 1 hour response time
  • Subscription management
  • Uptime and response SLAs
  • Quarterly operating system patching
  • System health monitoring
  • Configuration management
  • 2x simple service requests per month
  • Anti-virus & anti-malware
  • Back and snapshots
  • Basic infrastructure management and monitoring

Service levels for Platform as a Service (PAAS)

Base

Ideal for a landing zone
  • 24/7 support
  • 8x5 next business day response
  • Subscription management

Essentials

Ideal for shared responsibility environments
  • 24/7 support
  • 8x5 next business day response
  • Uptime and response SLAs
  • System health monitoring
  • Backup monitoring and review

Enhanced

Ideal for fully managed production workloads
  • 24/7 support
  • 8x5 next business day response
  • Uptime and response SLAs
  • System health monitoring
  • Bi-annual audit reporting
  • Bi-annual risk identification and tracking
  • Dedicated account team

What would you do with an on-demand team of AWS experts?

Cloud Flex instantly boosts your public cloud capability by providing pay as you go access to a dedicated multi-cloud project team. If you’re unsure if a managed service is right for you, Cloud Flex can provide needs-based access to cloud expertise. Cloud Flex is also perfect for project work to compliment your managed service.

From cloud migration, optimisation and security remediation, to developing a well-architected framework, provisioning and documentation - Cloud Flex helps you deliver on your project hit list.

The Interactive difference

Australia owned & operated

Moving to public cloud gives you the ability to respond rapidly to changing circumstances. But this is only true when your partner is in the same country, has expertise in the same time zone and can respond in your timeframes. Interactive is locally owned and operated, and can respond to your needs in your time, not in some overseas call centre.

Multi-Cloud expertise

Rarely does one public cloud meet all a business’ needs. Interactive is an accredited expert in multiple public clouds, and the owner of Australia’s largest private cloud platform. So you can choose one partner for more than your Azure requirements.

Security built-in

Many Azure partners will tell you they have security expertise, or they include security in their designs, but how many have their own 24/7 cyber security operations centre (CSOC) providing experienced advice and up-to-the-minute assistance in the event of an attack?

AWS Partner

Our broad array of AWS competencies extend across Cloud Platform and Cloud Productivity to Security, Data Centres and DevOps. This technical depth ensures speed of solution and fortifies your AWS investment in best practice.

Flexible service tiers

We focus on upskilling your team at every step. Being highly collaborative, and ensuring we are teaching as well as doing, will help you get the most out of your Azure investment.

Proactive partnership

A ‘set and forget’ mentality is a sure way to spend more than you need to or receive sub-optimal service from your provider. Our approach is to continually review and refresh your needs against Microsoft's updated offerings and help you ensure you are paying only for what you need rather than what you bought for your original migration.

Ready to realise your AWS ambitions?

It doesn’t matter where you are on your cloud journey, we can help tailor a management solution that works for your business.
GET IN TOUCH

Explore other AWS services

Let us help you cut through the noise and opinions and deliver a straightforward and secure migration to AWS.
Let us help you cut through the noise and opinions and deliver a straightforward and secure migration to AWS.
Take control of your AWS security with a practical, data-driven approach to your business' security.
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