Managed IT Services

Managed IT Services

Extend the capability of your IT team across hardware maintenance, data centre operations, cyber security and cloud managed services.

Boost your IT productivity with IT managed services

IT infrastructure plays a crucial role in the ability of a business to operate, grow and reduce vulnerability to cyber attack. Internal IT teams are increasingly reliant upon the support of managed IT services to ensure they have access to the diversity of expertise and experience required to stay on top of various systems. In addition to freeing up internal resources, outsourced managed IT services often reduce operational costs whilst improving efficiency.

Trusted by over 2,500 customers and brands both big and small, Interactive is Australia's go-to-choice for managed IT services.

Cloud Managed Services

Different applications and services run better on different cloud platforms, so how do you know you have the ideal multi-cloud environment, and that it’s at optimal performance?

We help our customers remain agile by offering private and public cloud services, including AWS and Azure.

Hardware Maintenance

Defined by reliability and outstanding customer service, our proactive and remedial hardware maintenance services are designed to keep your business operational.

Customers choose Interactive for our unrivalled first-fix rates, dedicated engineers and guaranteed local parts.

Managed Security Services

Many businesses struggle to retain a strong security posture until they access the expertise and experience of qualified managed security services providers.

Our Cyber Security Operations Centre helps our customers predict, detect and effectively respond to cyber security threats across their IT environments.

Why choose Interactive
for managed IT services?

  • Rapid response

    Our Australian-based service desk will answer your calls within 6 seconds, any time of the day or night.

  • #1 Best Place to Work

    We attract, nurture and retain the best engineering and strategic talent in IT managed services.

  • Security built-in

    24/7 Cyber Security Operations Centre provides experienced advice and immediate incident response.

  • Unrivaled technical service

    Our first fix-rate is 96%, giving you the reassurance that when we turn up on site a solution is not far away.

  • Flexible service tiers

    Mix and match service tiers to workloads and avoid paying for the support you don’t need.

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