Superannuation Funds 

Superannuation Funds 

Interactive helps Australian superannuation funds consolidate, modernise and meet APRA regulations, so more of every members’ dollar goes to returns, not overheads. 

One Interactive is Interactive's integrated operating model for regulated organisations. It brings together hybrid cloud, cyber security, secure networks, data centres, business continuity and managed services under one accountable sovereign Australian provider, helping funds modernise technology, strengthen operational resilience and simplify increasingly complex environments. 

The pressures facing super funds are unlike any other sector

Technology has become one of the defining operational challenges for Australian superannuation funds. At the heart of that challenge are four converging pressures: rapid fund consolidation, growing member-return obligations, increasing APRA scrutiny, and ageing platforms that can’t simply be switched off.

As mergers bring together members, systems, suppliers and operating models, technology environments become larger and more complex to govern. At the same time, funds are modernising ageing platforms under increasing APRA scrutiny while balancing the need to strengthen resilience, control costs and protect member returns. Every technology decision now has broader implications, requiring funds to reduce complexity, manage supplier risk and modernise critical services without creating new operational risks.

Ultimately, technology is no longer simply supporting IT operations. It plays a direct role in protecting member services, strengthening operational resilience and delivering better outcomes for members.

Why visibility comes before modernisation

Visibility sits at the heart of operational resilience. APRA expects boards, CIOs and technology leaders to understand the critical operations they are responsible for, the systems and suppliers that support them, and the risks that could affect them. Whether technology is modern or decades old, organisations can't govern, protect or demonstrate resilience without first having clear visibility across the environment.

Why super funds choose Interactive

Driving APRA compliance through operational visibility

APRA no longer accepts that a control simply exists; it expects funds to demonstrate that it works. Interactive helps funds move beyond assurance by providing documented processes, demonstrable restores and the operational evidence risk, compliance and audit teams need when regulators ask the question. That same operational discipline is reflected in Interactive's five-year managed services agreement with Hostplus.

Sovereign or hybrid, your choice

Not every workload needs the same deployment model. Interactive gives funds the flexibility to run sovereign cloud where regulation or risk demands it, and managed hybrid cloud where it makes operational and commercial sense. Member data remains in Australian data centres, helping funds balance resilience, compliance and cost without compromising control.

Protecting member returns

Protecting member returns means protecting both the fund's assets and the technology environments that support them. Cyber resilience, operational resilience and cost efficiency are increasingly interconnected. Interactive helps funds strengthen security, simplify supplier ecosystems, improve cost predictability and reduce operational overhead through a coordinated managed services model, lowering risk and the cost base without touching investment strategy.

Visibility across every supplier

Fund consolidation often means inherited platforms, contracts and supplier relationships. What was once a manageable technology environment can quickly become hundreds of vendors requiring governance. Interactive helps bring that complexity back under control, providing the visibility and accountability CIOs need to confidently answer APRA across the entire environment.

Interactive at a glance

  • Trusted by super funds

    Chosen by one of Australia's largest industry super funds, with a five-year managed services agreement supporting Hostplus.

  • Australian-owned

    Founded in Sydney in 1988, Interactive remains Australian-owned, with approximately 650 Australian-based employees.

  • Australian data centres

    Interactive operates data centres in Melbourne, Sydney and Brisbane, keeping data in Australia and our data centre ecosystem partners.

  • Built for APRA

    ISO 27001, ISO 9001 and SOC 2 accredited, aligned to APRA CPS 230/234 and independently assured.

  • Proven resilience

    Decades of experience supporting Australian organisations with business continuity and disaster recovery.

Super funds need connected tech—cloud, cyber and infrastructure. Interactive brings it all together.

How Interactive helps super funds

One Interactive

A coordinated approach that brings together cloud, sovereign cloud, cyber, resilience, data centres and managed services under one accountable Australian partner.

Cyber security

Strengthen cyber resilience with independent security assurance, governance and managed cyber services aligned to APRA CPS 234.

Cloud services

Modernise with managed hybrid and sovereign cloud services designed for regulated environments and delivered from Australian data centres.

Data centres and secure networks

Support critical workloads and keep member data onshore with Interactive's Australian-owned and operated data centre network.

Business continuity

Build operational resilience through tested recovery, workplace continuity and continuity planning aligned to APRA CPS 230.

APRA compliance

Improve evidence, governance and operational resilience with services aligned to CPS 230 and CPS 234.
5-year Hostplus agreement

Long-term partnership

Interactive supports Hostplus’ technology strategy with an Australian-based service desk, cloud and end-user services, reflecting the long-term operational partnerships required to support large, highly regulated superannuation environments.

Recognised across the industry

Evidence and resilience APRA can audit 

APRA expects super funds to prove operational resilience, not just assert it. One Interactive integrates documented processes, demonstrable restores, and independent assurance (Slipstream Cyber). This provides the tested evidence and tested recovery capabilities required to satisfy CPS 230 and CPS 234 obligations with absolute confidence.

Hybrid and sovereign cloud for regulated funds

Super funds manage a complex mix of heritage systems, public, and private clouds. Interactive’s managed hybrid and sovereign cloud services optimize each workload: public cloud for value, and Australian private cloud for control. With three local data centres, we ensure full data residency and APRA compliance, letting you modernize safely at your own pace.

Frequently asked questions

A women with headphone working at Interactive pty customer care support

Talk to a team that knows super

Navigating fund consolidation, legacy modernisation, or APRA compliance? Our Australian-based experts understand the complex realities of your regulated technology environment.
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