Which iPhone models can you support?

We support a wide range of iPhone models including: iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus iPhone 7, iPhone 7 Plus iPhone 8, iPhone 8 Plus iPhone X, iPhone XR, iPhone XS, iPhone XS Max iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max iPhone SE (2nd generation) iPhone SE (3rd generation) iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max

Can you manage a fleet of Apple devices?

Yes. From individual products, including iPhones, iPads, and MacBooks, to a company’s entire commercial fleet of Apple products and devices, our experienced team of Apple repair specialists deliver unrivalled AppleCare quality service.

Is there anything I need to do to prepare for my appointment?

Before your appointment at our Apple Repair Centre please turn off ‘Find My’ on your device. You can find instructions here https://support.apple.com/en-au/guide/icloud/mmdc23b125f6/icloud If your iPhone needs battery service, have the battery percentage at 30% or less when you bring it in, if possible. Backup your device, so you’ll have a copy of your information to use in case data gets lost in the repair process.

Yes, we have customer parking available at our Apple Repair Centre to make your drop-off and collection effortless. Our Apple Repair Centre is located at Unit 11, 39 Herbert St, St Leonards, NSW 2065.

Interactive Repair Centre

From individual devices to commercial fleets, Interactive is a trusted name in Apple support.

book an appointment

Your device is in
Apple Certified hands

As an Apple Authorised Service Provider, we can repair your products to get you back in business quickly and efficiently, along with a range of services for other Apple devices.

Fast and efficient Apple support

Our friendly team of Apple repair specialists assess 95% of repairs within 24 hours and complete 95% of repairs within 3 business days.
Apple certified repair specialists

Don’t risk your data to non-certified technicians. We will assess your issues and guarantee your device is repaired by an Apple technician.
Free in-warranty Apple repairs

No charges apply to repairs completed under Apple warranties.
Free on-site parking

Parking is free and conveniently next to our door to make your repair experience effortless.

Unit 11, 39 Herbert St.
St Leonards NSW 2065
Accessibility

Our friendly staff can assist you if you have any mobility needs to ensure your appointment experience as seamless and effortless as possible.

Trusted name in Apple support

As an Apple Authorised Service Provider, Interactive’s experienced service team can help you with everything Apple, including:

• In-warranty AppleCare and AppleCare+ repairs
• Mac memory upgrades
• Apple insurance quotations

Our Apple repair services

Our wide range of services from our repair specialists can help get your Apple devices up and running. Some of our most requested services are:

• Accidental damage repairs
• Screen repairs
• Hardware repairs and upgrades
• Data recovery
• System migration
• Battery assessment and replacement
• Liquid damage assessment and repairs

Courier-In service

Do you need a more convenient method for organising device repair? You can simply courier your Apple device to us from anywhere in Australia or we can arrange this for you.

For MacBook and iMac we offer a national courier-in service. Inclusive of packaging, this service starts at $20 p/m*.

*Model and volume dependant.

Absolutely incredible service form the team at Interactive. Ben helped me with my repair and although my laptop was not salvageable he was so helpful and friendly which was so appreciated. I wouldn't hesitate to seek help from Interactive in the future and highly recommend them as a repair service.

Charlotte Kidd

Wonderful experience with cracked screen replacement - easy to schedule appointment, accessible staff, contactless drop off and pick up, excellent value for money. Repair cost was $200 cheaper than quote provided by competition. Advised repair would take 3 days, phone was repaired in two days.

Stephen Alcock

These guys are fantastic! They were fast, trustworthy and saved my phone (life). I wouldn’t hesitate in recommending them!

Laura McCormack

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Find us in St Leonards