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One point of contact for hardware support on IBM, HP, Dell, SUN, Cisco, EMC, UPS devices and more.

What We Offer

Leading Provider

We're Australia’s largest multi-vendor hardware maintenance provider. We fix servers, network and communications equipment, End of Services Life devices and more. View our EOSL list here.

Service Excellence

We have a 30+ year unbeaten maintenance support track record and resolve +36,000 maintenance calls annually.

Extensive Coverage

We service over 250,000 devices across 25,000 sites in Australia and New Zealand with our extensive network. Read our Services Overview.

Rapid Response

We answer your first call within 8 seconds, your engineer calls you back within 10 minutes and we can be onsite within 2 hours. We resolve 96% of calls on the first visit.

Best SLAs

We offer a best-in-class 24x7x2 hour onsite support, and a 98% SLA achievement.

Local Experts

Your IT systems are supported by vendor trained and certified professionals, including expert Cisco certified engineers.

100% Parts Availability

We guarantee 100% parts availability for devices we support in your local city. We reduce downtime for you and your mission critical systems.

Dedicated Team

One invoice, one phone number, one Account Executive and a dedicated engineer network to look after you.

Get a hardware maintenance quote.

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Partners

  • NetApp Service Provider
  • Cisco Partner
  • Pure Storage

Get a hardware maintenance quote.

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