Is your Cisco network delivering results?
Optimising your network infrastructure with Interactive Hardware Maintenance can help cut costs, improve performance and enable greater innovation.
How Interactive Hardware Maintenance supports your Cisco network
Whether you’re looking to strengthen your network’s foundations, consolidate and optimise your support, or fuel innovation, the expert can help at every step.
Strengthen your Foundations
Ensuring your network is built to cater for the demands of an ever-changing digital world can be a significant challenge. In fact, only 38% of IT leaders say their networks are prepared to meet digital demands. Is your network delivering what you need or is it holding you back?
Consolidate and optimise
A modern network is made up of an array of components and can be hard for your IT team to manage and support – even with access to vendor support programs. Routine network admin can take up to 55% of a modern IT worker’s day. What could your business gain by consolidating your infrastructure and support?
With the right IT foundations and maintenance in place, you can confidently shift your focus to what comes next – adopt new technologies, empower your people, cut waste, ease the burden of your IT team, and much more. It is estimated that by 2025, 75% of networking teams will spend less than 1/3 of their time maintaining the network and 2/3 delivering innovation and creating value
How a future-ready network can help you seize more opportunities and stay secure.
Let our dedicated team of commercial and technical experts map out a support and maintenance optimisation to deliver on the specific needs of your team and your business.
Our experienced team can assess the performance of your Cisco network and its component assets, ensure you have the right support strategy in place for each element and build a tailored and strategic maintenance plan to help you unlock innovation and growth. We believe in maximising the life of every asset and help you drive cost-efficiency and reliability, regardless of your business’ maturity or the age of your network.
Our highly skilled team of in-house, fully certified engineers provide expert guidance and advice on network resilience, optimisation and innovation.
As a long-term Cisco Gold Partner, we have over 120 Cisco certified engineers in house and have built lasting relationships with close to 1000 Cisco-specific customers.
We are a true multi-vendor support provider with 240+ certifications and can support your Cisco network as well as all other essential devices and technologies.
We have a 24/7 service desk which answers calls within 6 second. The dedicated engineer, who understands your business, will call you back within 10 minutes to triage your issue and can arrive on-site within 2-hours to fix the problem.
Our skilled engineers won’t leave a job until the problem is resolved. We assume full responsibility for any issue, which is largely how we achieve our 96% first-time fix rate.
With warehouses throughout Australia and New Zealand, we stock parts for every device under our support. This means we always have the parts required for the job on hand. Regardless of your location, you’ll never be kept waiting.
Is your network a strategic asset for your business or is it holding you back?
To enable growth, your network needs to be robust, agile and future-focused enough to support the level of innovation you want. It’s why, at Interactive, we provide strategic insight and support for networks built on Cisco technology – to ensure that at every step, our clients have the best possible infrastructure for success.
Find out how you can protect and grow your network to deliver consistent experiences, drive innovation and reduce costs in the face of anything.