IBM Managed Services for IBM Power Systems
Managing IBM Power is getting harder
The skills gap is real
Operational overhead is growing
Risk is harder to manage and prove
Cost and complexity are increasing
These systems aren’t going anywhere
Despite the “legacy” label, IBM Midrange environments remain deeply embedded in modern enterprise operations.
In fact, 47% of organisations still rely on IBM i to run their core business applications. That’s not technical debt, it’s operational reality.
“The platform itself isn’t the problem. It’s stable, it’s evolving, and IBM continues to invest in it. The challenge is everything around it: the skills, the support, and the operational load.” Andrew Williams, Interactive
AS400, whether you call them AS/400, iSeries, or IBM i, were built differently:
- tightly integrated hardware and software
- embedded database
- designed for reliability and uptime
Which is exactly why they’re still trusted today.
Support that matches the reality of your environment
These systems don’t switch off at 5pm, and neither should the support around them.
For many organisations, IBM Power environments are running around the clock. Batch processing overnight, transactions during the day, and replication and backups in the background. There’s no real “downtime.” Instead, just different types of workloads.
That’s why Interactive’s support model is designed to match that reality.
Whether you need business-hours support or full 24x7x365 coverage, Interactive provides the monitoring, maintenance and response capability to keep your systems running as they should, consistently, securely, and without disruption.
That includes:
- continuous monitoring and alerting
- proactive maintenance and patching
- rapid incident response when issues arise
- and ongoing optimisation to maintain performance and availability
When systems are this critical, the focus shifts from reacting to issues to preventing them.
We speak your language because we’ve lived it
Interactive’s IBM i managed services are designed to remove the operational burden, without disrupting what already works.
Behind that is a team with decades of hands-on experience across IBM i and AIX environments, supported by purpose-built infrastructure designed to keep critical systems running, securely and reliably.
Whether you’re running:
- IBM i (AS/400, iSeries, System i)
- AIX (RS/6000, pSeries, System p)
- or hybrid Power workloads
Interactive provides:
- Full outsourcing or managed services
- 24/7 monitoring and incident response
- Backup, disaster recovery and data protection
- Performance optimisation and reporting
- Hardware lifecycle and infrastructure management
All delivered by a team with deep IBM Power expertise, giving you the confidence that your most critical systems are in safe hands.
Our Support Levels
Essential
Enhanced
Enterprise
To find out more about our support offerings and what they include, download our brochure.
You can upgrade or downgrade your support level at any time as your needs change.
A different approach to IBM Power management
Predictable cost
Integrated support
Flexibility
Confidence at audit time
Security and resilience, built in, not bolted on
IBM Power environments are known for their inherent security.
But that doesn’t mean they manage themselves. Correct configuration, monitoring and governance still require deep expertise.
Supporting what matters most
And when they stop, everything stops.
That’s why organisations of all sizes, from mid-market to enterprise, continue to rely on IBM Power to run their most critical operations. And increasingly, they rely on partners who understand it just as deeply.
The takeaway?
IBM Power systems aren’t disappearing. With IBM’s commitment to AIX and IBM extending well into 2035, these platforms remain a long-term reality for many organisations. What is changing, however, is how they’re managed.
In fact, there’s less appetite for in-house burden, and greater expectation around accountability, resilience, security and uptime. And with that comes a shift in thinking: you don’t need to replace what works, but you do need the right partner to run it.
