Interactive launches Power Assurance to safeguard business continuity
Comprehensive, in-house support for power-critical infrastructure across ANZ
Interactive, Australia’s leading IT hardware maintenance service provider, today announced the launch of their Power Assurance division. Power Assurance is a structured support service for power-critical infrastructure, across Australia and New Zealand.
Power Assurance is designed to help organisations stay online, compliant, and in control – whether managing data centres, supporting remote sites, or maintaining hybrid environments. The service extends beyond UPS systems, covering the full stack of infrastructure that underpins business continuity and resilience, including:
- Uninterruptible Power Supply (UPS) systems
- Power distribution units (PDUs)
- Battery systems and lifecycle management
- Environmental sensors and alerting
- Monitoring platforms and networked power devices
- Compliance reporting and asset tracking
Interactive’s in-house field engineering team delivers end-to-end support, from auditing and health checks to supply, installation, and ongoing maintenance. Power Assurance is vendor-agnostic, supporting all leading brands including APC, Eaton, Vertiv, Riello, Dell EMC, HPE, Powershield, Centiel, and more.
National Reach
Interactive’s Power Assurance is delivered with a national team of dedicated field engineers. Customers benefit from a single–point–of–contact and the same trusted engineer for both IT and power systems – streamlining incident response, maintenance, and ongoing support for faster, more reliable outcomes.
“Our customers get direct access to our expert team, national coverage, and the assurance that their infrastructure is in safe hands. Today, power continuity is business continuity. Our new service ensures organisations can prevent outages, respond rapidly, and maintain compliance with confidence.”
Simon Durkin, Managing Director, Systems at Interactive
Infrastructure leadership strengthens Power Assurance delivery
To support the rollout of Power Assurance, Interactive has appointed Abbie Caldon as Senior Infrastructure Delivery Specialist. With extensive experience in power-critical infrastructure, Abbie plays a pivotal role in shaping how the service is delivered and ensuring it provides the resilience and reliability enterprise customers expect.
Abbie Caldon commented: “Power Assurance is built for uptime and resilience. We’re here to help organisations avoid outages and keep their operations running smoothly, no matter where they are.
