Should you rethink your data centre connectivity?

Learn what an advanced network configuration could do for your IT users and budget.

Insights • May 25, 2021 • 3-minute read

Key Takeaways

Enterprise network technologies are evolving, with organisations adopting high-performance internet links and SD-WAN to improve application performance, manageability and reliability.
A multi-provider strategy is becoming more common as organisations optimise network costs and flexibility, particularly as hybrid and cloud models grow in importance.
Interactive provides tailored support for enterprise networks through local 24/7 network operations centres and dedicated project managers.

New network requirements

Enterprise network technologies have evolved significantly over recent years.

Demands to connect remote data centres, disaster recovery sites and cloud service providers have seen many of our customers seeking high-performance internet and WAN links. Many organisations are also adopting SD-WAN infrastructures to drive application performance, network manageability and reliability, and cost savings. This enables them to boost links between on-premises and hosted ICT infrastructure – as well as software as a service and cloud services – by using the best available links based on local service providers according to their locations. With the market demand increasing, people are now looking for alternative providers than the large telecommunications companies.

Key insight In the past, companies typically purchased all of their connections from a single service provider. But changes in the telecommunications market, along with the rollout of the NBN, is seeing opportunities for optimising network costs through a multi-provider strategy.

With most Australian businesses now adopting a multi-cloud approach– especially given need to support a flexible work environment – the requirement for WAN links and SD-WAN infrastructures will likely continue to increase.

Our network advantage

Purchasing your network services from Interactive has three distinct advantages if you’re looking for a local human touch and the best value.

Firstly, we operate local 24/7 Network Operations Centres (NOCs) in both Melbourne and Sydney to support our ANZ customers, unlike most local carriers. We provide local network specialists as your first point of call. If you are managing your own network, all you need to do is call our Australian-based NOC and we’ll be able to expedite action on any issues such as failures of diminished response rates – managing them through to resolution directly with the carrier. Alternatively, if we are managing your network on your behalf, we will also alert you to existing or potential problems.

Secondly, we take the pain out of establishing, changing and upgrading your network services with local project managers. Telcos tend to outsource this work for the vast majority of their business customers to overseas project managers. With Interactive, you’ll have a local contact to hold responsible for conducting critical changes in a timely manner.

Thirdly, Interactive is a wholesaler for Australian carriers – which means we can build the most cost-effective solution for your business needs. We’ll pick and choose the best network services available to you at any given location. This avoids you getting ‘locked in’ to whole-of-WAN contracts with providers unable to offer you best value for your network spend.

Network support by humans!

Another way Interactive is different from telecommunications carriers is that we extend the human touch we bring to our Hardware Maintenance, Data Centre, Business Continuity and Cloud Managed Services to our network services! Our people are employees – not contractors – and all offer expert advice and do whatever it takes, treating each of our customers as though they are our only one.

This is why so many businesses feel more comfortable with us because they’re not a small fish in a massive telco pond.

Is a current provider offering the best value and true flexibility as your network requirements evolve? Would an SD-WAN offer better performance as well as optimised costs? With ICT budgets set to shrink as we enter an economic downturn, now might be the time to get some truly local and independent advice on your network services. Consider gaining the human touch and support Interactive provides for your network.