IT Professional Services Australia

Expert support to keep your IT systems running smoothly. Whatever you need. Whenever, wherever and however you need it.

The Smarter Way to Do IT

In business, technology drives everything. So, technology teams are under constant pressure to punch above their weight. That means keeping systems running at peak performance, while delivering on organisational projects.

But when your IT team’s stretched thin, the cracks start to show. A single unexpected issue can turn a high-performing team into an under-resourced one at high risk of burnout.

That’s where we come in. Interactive’s professional services help organisations solve their biggest technology challenges. We provide experienced engineers, on demand, to keep systems running and projects moving. The result is instant bandwidth, skilled personnel and nationwide reach, with zero headaches.

Whether it’s the nationwide upgrade rollout, technology audits or regular server maintenance, our experts make it simple.

The Interactive Advantage

When you partner with us, you're not just getting extra hands on deck. You're getting the assurance of a trusted technology partner who understands your organisation, your IT environment and how to keep both moving.

The result? IT systems that always work. And the peace of mind that comes from knowing you’ve always got the capability and bandwidth to take on what’s next.

Trusted by

2,000+ Australian organisations

Flexible Pricing

No Surprises

One partner

For every IT challenge

WE TAKE THE STRESS OUT OF SYSTEM DEPLOYMENTS WITH END‑TO‑END PLANNING, PRE‑STAGING AND NATIONWIDE ROLLOUT CAPABILITY.

DEPLOY & UPGRADE

PRE‑STAGING & HARDWARE UPGRADES

We complete pre‑staging and SOE deployment to prepare your environment for rollout, and deliver hardware upgrades across disk, memory and CPU to ensure systems are optimised and ready for installation.

IT DEPLOYMENT & INSTALLATION

We manage full IT deployment including new equipment setup, operating system and firmware updates, rack installation and management interface configuration to ensure every device is installed consistently and correctly.

NATIONWIDE ROLLOUTS

We deliver nationwide rollouts across servers, storage, networking, desktops, POS systems and access points, providing coordinated and consistent deployment across all locations.

WE KEEP YOUR TEAM FOCUSED ON OUTCOMES BY HANDLING SECURE, COMPLIANT AUDITS, REMOVALS AND DISPOSALS.

AUDIT & DECOMMISSION

IT ASSET AUDITS

We conduct detailed IT asset audits including full asset capture, serial and asset number recording and rack‑location mapping, giving you complete visibility of your infrastructure.

REMOVAL & DISPOSAL

We manage secure and compliant asset removal, including physical extraction, certified data erasure and environmentally responsible disposal to maintain compliance and reduce risk.

HOUSEKEEPING

We perform data‑centre and comms‑room housekeeping including equipment unracking, structured clean‑ups and comprehensive issue reporting to keep your environment safe and efficient.

WE RELOCATE, OPTIMISE AND CONNECT YOUR WORKSPACES SO OPERATIONS NEVER MISS A BEAT.

MOVE & CONNECT

WORKSPACE SETUP & OPTIMISATION

We manage workspace setup and optimisation by delivering office fit‑outs, relocations, workstation imaging and complete new‑site setup to ensure smooth day‑one operation for your teams.

MAXIMISE YOUR WI‑FI CONNECTIVITY

We improve wireless performance through detailed Wi‑Fi site surveys, heat‑mapping and installation recommendations tailored to your physical environment.

NETWORK SERVICES

We deploy network solutions including SD‑WAN rollouts and multi‑site network installations, ensuring secure and consistent connectivity across all locations.

WE EXPAND YOUR CAPABILITY WITH EXPERIENCED, VENDOR‑CERTIFIED ENGINEERS ON DEMAND.

ON‑DEMAND ONSITE IT SUPPORT

OVERFLOW IT STAFF

We provide dedicated onsite engineers to support major events and planned upgrades, giving your team the extra capacity and expertise they need during high‑demand periods.

ON‑DEMAND IT STAFF

We deploy skilled technical staff onsite with parts in hand to troubleshoot and resolve issues quickly, helping you minimise downtime across your environment.

FILL SKILLS GAPS

We fill specialist skills gaps with flexible, outcome‑focused onsite support tailored to your organisation’s unique technology requirements.

Solve Every Technology Challenge

We're not just an IT Systems maintenance provider. We're a full-service IT solutions provider, offering a full suite of end-to-end technology solutions. Partner with us and streamline IT service management by consolidating all your services under a single trusted vendor.

Talk to our expert team, and let’s explore how we can work together to maximise the value of your IT.

Custom Pricing to Suit Your Needs

Don't pay for anything you don't use. Our pricing models are flexible and tailored to your organisation's requirements. No minimum costs, fixed retainers or hidden charges.

Nationwide Reach

Wherever you are, our reliable logistics network ensures technical support and replacement parts are never too far away. We have warehouses servicing every state in Australia.