Interactive Operations
1300 520 133

Data Centre Operations

Whether it’s your place or ours - we can design, operate, test, monitor and support your data centre.
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Free up valuable time, budget and resources

Shrinking IT budgets coupled with the Australian IT skills shortage are creating pressure to reduce data centre complexity and improve efficiency, without impacting performance. In fact, 51% of businesses say they don’t have enough internal IT staff or resources to successfully deliver their IT initiatives. In such environments, finding and retaining the best possible talent for the full breadth of data centre competencies can become an impossible task. Interactive is here to help.

We offer a wide range of support services via our highly experienced data centre engineers, whether it be tape changes, cabling, system additions and removals, to operating and managing your IT infrastructure.

Your place or ours?

Tech Hands

Allow our experienced engineers to deliver the maintenance of your Interactive hosted data centre.
  • Management of data racks within Interactive facilities
  • Round-the-clock monitoring and issue remediation
  • 24/7/365 Australia based service desk

Data centre care

Wherever you are, we can be too. Allow us to cover the maintenance of your data centres or server rooms.
  • Management of your data racks wherever they may be located
  • Round-the-clock monitoring and issue remediation
  • 24/7/365 Australia based service desk

Our promise to you

Transparency

Outsourced doesn’t mean out-of-sight. You'll receive complete visibility of your environment and gain access to our advanced monitoring system so that you can see what we see.

24/7 Reassurance

You’ll gain round-the-clock monitoring and issue remediation through our locally managed and operated service desk. Have your calls answered in 6 seconds and be on the phone to your dedicated engineer in minutes for fast, responsive service.

Intelligent monitoring

Our advanced monitoring systems, powered by Urban 1/0, tracks environmental indicators, manages energy consumption, and alerts us of any critical infrastructure faults.

Experienced hands

Recruiting, training and retaining the best talent to ensure efficient data centre operations isn’t always easy, especially when it’s not a core competency for your business. Voted Australia’s #1 Best Place to Work, Interactive is a magnet for the best talent in the industry.

We pride ourselves in nurturing people, and continually invest in training to ensure our teams are ahead of the curve.
Actual uptime

Our partners and certifications

Optimum performance, without the headaches.

Free up your teams valuable time to focus on what they do best, whilst we take care of the rest.
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Are you ready to experience a

higher standard of service?

We can tailor rack space to almost any requirement.
Our services cover all aspects of the data centre lifecycle.
Geographically diverse locations to ensure business resilience.

Frequently Asked Questions

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