Two mistakes businesses make with Well-Architected Frameworks

Two mistakes businesses make with Well-Architected Frameworks

The migration to the cloud has been rapid over the past few years and mistakes have been made along the way. Here are the two mistakes we regularly encounter when talking to customers.
Insights • December 19, 2025 • 3 minutes read

Key Takeaways

  • The shift to cloud technology has transformed business operations, enabling companies to adapt and pursue growth over the past 18 months.
  • Many businesses can refine their cloud environments for better efficiency, security and cost control through strategic optimisation and ongoing evaluation.
  • Common cloud mistakes include not actioning expert recommendations after an architecture review and not having a documented framework to measure performance.

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The way every business operates has changed in the last 18 months as people turned to technology to help them pivot or change the way they worked. In some cases, those changes have involved the adoption of a form of cloud technology and in other cases, a complete migration to the cloud. Either way, the use of cloud across all industries is something you cannot ignore.

That rush to the cloud is very exciting as companies leverage the technology to enable scale and growth. We help customers achieve those goals every week. Speaking to our customers, we also encounter a lot of simple and not-so-simple changes they can make to their cloud environment to make them more efficient, secure and cost-effective.

Lucas Smith | Interactive "As long as you've got a framework that you can measure and align to over time, that's absolutely vital."

Lucas Smith is a Public Cloud Solutions Architect at Interactive. He talks to our customers every day about their frameworks so he has seen the good and the bad.

He shared two of the most common mistakes he sees regularly with Well-Architected Framework.

The first is that they don't have a framework that they're working to. It's vital that you have a framework that is written down, documented and updated consistently over time.

That gives you something that you can measure your performance against. Whether it's the cloud-native vendor, whether it's an external framework, or whether it's something you've built in-house. As long as you've got a framework that you can measure and align to over time, that's absolutely vital.

The other common mistake we see is that customers will engage companies like ourselves, or the cloud vendor, or a team in-house to an internal review, but then they won't follow through with the actions.

So all of that knowledge and all of the information that you gathered during that process is just lost. And oftentimes we'll go into a customer, we'll do a review, and then we'll go back and 12 months and all of the actions will still be outstanding, and we're basically just running through and repeating the same thing.

This costs money, this costs time, it leads to reduced outcomes and is just a waste of everyone's time. So it's really important that you follow through with those actions.

If you want to find out more about Well-Architected Frameworks, watch our video below with Lucas Smith on the most frequently asked questions about best practices, advice and more.

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