Our History

From a garage in Chatswood NSW to Australia’s largest privately owned IT Services company

Starting our journey in hardware maintenance, Interactive has continually transformed and expanded to meet the ever-changing needs of our customers.
1988 – 1990. From humble beginnings in a garage

Founded in 1988 by Richard Light and Murray Major, Interactive Pty Ltd was established to provide premier hardware maintenance support for IBM mid-range and mainframe computer equipment. One contract turned into ten and the evolution of Interactive had begun in earnest.


1990 – 2003. Expanding horizons

Driven by customer feedback, Interactive began to expand into Business Recovery services, and Intel-based servers and storage devices. Key partnerships were established with major vendors NetApp and Cisco, further expanding our support capabilities.

2003 – 2013. Breaking ground in Cloud

Interactive commenced offering co-location and data centre services. Responding to customer demand, we moved into managed services and production hosting. In the late 2000’s, we launched into the cloud – creating our private cloud platform which has now grown to the largest private cloud in Australia.



2013 – 2018. Partnerships for shared excellence

Interactive attains Cisco Gold Partner Status. The launch of our reseller channel through Dicker Data further fuelled the growth of our hardware maintenance business.

Our strategic partnership with Telstra begins. Interactive provides hardware services to Telstra’s enterprise and government clients across the country.

2018 – Present. Protecting Australian businesses

2018 saw the acquisition of EraseIt Pty Ltd, who offer data cleansing and asset disposal services. The integration of the two businesses enables Interactive to manage hardware throughout its life and then securely and safely dispose of it when it reaches the end of its useful life.

In 2019 we opened our own Cyber Security Operations Centre (CSOC) in our Port Melbourne campus providing 24×7 monitoring, intrusion protection, detection, and response services to customers large and small.

What’s Next

As we move into our 33rd year in business, we continue to evolve our services and our company. From exploring the opportunities of a connected Health environment, to delivering advanced cyber security protection for clients in the finance, retail and manufacturing industries; our depth of experience, ability to configure our services to best meet a customer need and, most of all, our ability to keep technology human stand us in good stead to reach our goal of being the most customer intimate IT provider in Australia & New Zealand.

Most importantly we continue our Founders’ vision to help our customers focus on their businesses and leaving their IT to us.

We are an IT company, and we keep technology human

Want to join the Interactive Team?

We know that it is the drive, dedication, and passion of our team that has helped us grow to be the largest privately owned IT Services company in Australia and the winner of Best Place to Work in 2020.

We are always looking for talented individuals – are you one?