Power Assurance
Structured support for power-critical infrastructure
Built for uptime. Backed by experience.
Built for uptime. Backed by experience.
Built for uptime. Backed by experience
When your infrastructure powers everything, downtime isn’t an option. Power Assurance is our structured support service for power‑critical environments — from data centres to remote sites — helping you stay online, stay compliant and stay in control. It’s delivered by our in‑house team with deep expertise and national coverage. We support leading brands including APC, Eaton, Vertiv, Riello, Dell EMC, HPE, Powershield, Centiel and more, across legacy and modern environments.
We’ve got your back across the systems that keep your business running:
What we support
Uninterruptible Power Supply (UPS) systems
We audit, supply, install and support UPS systems to strengthen continuity and resilience across your environment.
Power distribution units (PDUs)
From rack PDUs to intelligent power, we supply, install and support the gear that safely delivers power where it’s needed.
Battery systems and lifecycle management
We manage battery health and replacement cycles to extend infrastructure life and keep run‑time predictable.
Environmental sensors and alerting
We implement sensors and alerting to surface temperature, humidity and other conditions that impact uptime.
Monitoring platforms and networked power devices
We deploy and support monitoring platforms and connected power devices for real‑time visibility and faster response.
Compliance reporting and asset tracking
Structured documentation and asset tracking help you maintain audit readiness and control.
We deliver full lifecycle support, from first check to final fix.
Our Capability
Audit & health check
We assess your power infrastructure to identify risks and optimise performance.
Supply & install
We supply and install equipment from leading vendors, configured for reliability from day one.
Ongoing support
We maintain and monitor your environment to keep you compliant and online.
Why Power Assurance Matters
✔️ Prevent outages before they happen
✔️ Respond quickly when they do
✔️ Extend the life of your infrastructure
✔️ Maintain audit readiness with structured documentation
✔️ Respond quickly when they do
✔️ Extend the life of your infrastructure
✔️ Maintain audit readiness with structured documentation
Why Interactive?
36+ years
Operation
2000+
Location supported
24/7
Support
150+
In house Engineers
Power Assurance brands that we support
Powershield
Structured support for Powershield UPS and batteries to extend lifespan and reliability.
Centiel
Supply, installation and support for Centiel UPS systems, configured for reliability from day one.
Easy device & contract management
Our customer portal provides you with an easy access point to manage your devices. We load every device into a database and manage the support process from day one.
You get the perfect support environment and peace of mind that your infrastructure is safe and under control. Moves, adds, changes, and decommissions all have a 30-day notice and can be managed directly in the portal.
You get the perfect support environment and peace of mind that your infrastructure is safe and under control. Moves, adds, changes, and decommissions all have a 30-day notice and can be managed directly in the portal.
Don’t let end-of-service life force you into a corner
Just because your vendor has earmarked a device for end-of-life (EOL) or end-of-service-life (EOSL), that doesn’t mean your business has to replace it. If it’s fit for use and fit for purpose, Interactive can maintain 2-hour onsite support with no end of support date, ever.
Trusted IT Solutions Backed by Industry Certifications
Our Certifications
Frequently Asked Questions
Defined by reliability, and outstanding customer service
Tired of compromising on the service for your business-critical systems?