About Us
Trusted technology for unstoppable Australian business
For nearly 40 years, Interactive has helped Australian organisations keep their technology running, respond to change and move confidently into what comes next.
Australian owned and with more than 600 people across Australia and New Zealand, we support more than 2,000 customers and 46,000 locations, from some of Australia’s most complex and highly regulated organisations to businesses growing and transforming for the future.
Our expertise spans the technology lifecycle, across Cloud, Cyber Security, Data & AI, Network Services, Data Centres and Hardware Maintenance. Whatever the technology, our focus remains firmly on our customers, combining deep expertise with practical execution to help them achieve their goals.
38 years
600+ people
2000+ customers
46,000 locations
Australian Owned
Technology that keeps Australia moving
The ambitions and expectations of Australian businesses have never been greater, and technology will define what happens next. Today’s technology leaders understand how much depends on the decisions they make and the actions they take. The stakes have never been higher.
Success was once driven by many factors. Natural resources, new workforces and unique market conditions. Today, technology is the engine that powers business into the future. It demands unwavering focus, so the people responsible for it need to know it’s in good hands.
Interwoven with Australian industry since 1988, our expertise helps household names pivot seamlessly, enables national institutions to serve entire populations without interruption, and takes start-ups from the spare room to the stock exchange.
Working alongside more than 2,000 diverse customers has given us a unique perspective. Every organisation is different, and our experience enables us to understand where each customer is today, guide them through implementation, and support what comes next. We see it, solve it and evolve it.
We’ve always been Interactive by name and by nature because lasting solutions come from connection with people you trust. When you know where you stand and who’s got your back, things move forward.
That’s what it means to be unstoppable.
Interactive Named MSP of the Year 2026
Our Purpose
Technology that works together
Technology rarely operates in isolation; neither do we.
Interactive brings together expertise across Cloud, Cyber Security, Data & AI, Network Services, Data Centres and Hardware Maintenance, supporting customers across the technology lifecycle, from keeping critical infrastructure running today to building the environments they’ll need tomorrow.
What does that mean in practice?
It means looking across the entire technology environment, understanding how the pieces connect and helping customers make the right decisions for their organisation.
Explore our services
Australian owned. Sovereign when it matters.
When critical technology and sensitive data are at stake, control matters: where they reside, who can access them and who’s accountable. Interactive combines Australian ownership and local expertise with the capability to build and operate sovereign cloud environments in Australia, supported by Australian data centres and locally delivered cyber security capabilities.
What does sovereignty mean when the stakes are high?
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Greater control over critical workloads and data. Confidence in who’s operating and protecting them. And technology designed around the security, resilience and regulatory demands of complex Australian organisations.
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From cloud and cyber security to infrastructure, networks, data and AI, we bring the expertise together to help customers protect what matters, meet their obligations and keep moving forward.
National capability.
Local accountability.
Built for control. Designed for confidence.
Keep critical workloads closer. Know who has access. Maintain control over how your environment is operated.
Interactive can design and operate sovereign cloud environments in Australia, backed by local expertise and Australian data centres, helping organisations meet security, resilience and regulatory requirements without compromising on capability.
The organisations we work with
Behind everyday Australia
You may never see our name. But there’s a good chance you rely on the work we do.
Interactive supports more than 2,000 organisations across Australia and New Zealand, including businesses and institutions behind many of the services Australians depend on every day.
From banking and healthcare to transport, retail, manufacturing and essential services, technology keeps organisations operating and communities moving.
A payment goes through. A patient receives care. Goods move across the country. A customer accesses an essential service.
Behind these everyday moments are systems that need to remain available, data that needs to stay protected and infrastructure that needs to perform, every hour of every day.
Our customers rely on us because their customers rely on them.
It’s a responsibility we’ve carried for more than three decades: helping organisations keep critical technology running, adapt as the world changes and continue serving the people who depend on them.
Expertise you can trust
Trust in technology has to be earned. Interactive’s capabilities are supported by recognised industry certifications, rigorous security and quality standards, and deep partnerships with many of the world’s leading technology providers. In an independent 2026 Evolve Group customer study, Interactive achieved an NPS of 75. At approximately six times the industry average, it reflects the trust our customers place in our people, expertise and service.
Our certifications and accreditations span the technology environments we support, while our partner relationships give our people access to the expertise, technology and resources needed to solve complex customer challenges.
Together, they provide another layer of assurance that your technology is in experienced hands.
Recognised for what we do
Interactive’s work and capabilities continue to be recognised across the Australian and Asia-Pacific technology industry.
Our story started with one contract
Built to evolve
The early business focused on hardware maintenance for IBM midrange and mainframe equipment. One contract became ten, and the business began to grow.
Technology has changed dramatically since then. So have we.
What started in Sydney now sees more than 600 people supporting over 2,000 customers across Australia and New Zealand, with technology supported...
What started in Sydney now sees more than 600 people supporting over 2,000 customers across Australia and New Zealand, with technology supported across 46,000 locations, from metropolitan centres to some of the country’s most remote sites.
Through every stage of that journey, the motivation has remained remarkably consistent: understand what our customers need, solve the problem in front of us and keep evolving alongside them.
From ‘Garage to Greatness’ – Proudly Australian
Founding year
Interactive founded in Sydney by Richard Light and Murray Major; Sydney, Melbourne and Brisbane offices established; IBM Systems services.
Statewide expansion
Adelaide, Perth and Canberra offices established.
Partnerships expansion
Dell and Cisco services added; NetApp partnership; Sun and IBM mid-range services.
Melbourne as Head office
Head office relocated to Melbourne; Managed Services established; Sydney and Melbourne data centres opened; Network Operations Centre established.
Telstra Partnership
Dicker Data channel established; New Zealand operations commenced; second Melbourne data centre opened; Public Cloud launched; Brisbane data centre opened; Telstra partnership; $100 million ARR.
Continuous growth
Thales Managed Cloud Services acquisition; Private Cloud and Power Assurance launched; EraseIT divested; Broadcom VMware Authorised Partner; Interactive Anywhere launched; Slipstream Cyber acquisition; $200 million ARR.
Careers
Our teams across Melbourne, Sydney and Brisbane help power technology for some of Australia’s most regulated organisations.
If you want meaningful work, growth, and great people, Interactive could be the place for you.
