Interactive secures IT managed services agreement with major superannuation fund

Interactive today announced that it has been successful in securing a five-year agreement with Hostplus, one of Australia’s leading industry super funds.  

Under the agreement, Interactive will support the continued evolution of Hostplus’ technology strategy, delivering an Australian‑based service desk supported by cloud and end‑user services. 

Together, the two organisations are aligning on a forward‑looking service model designed to strengthen operational resilience and enable scalable, responsive service delivery. Leveraging automation, AI and industry best practice, the model will streamline day‑to‑day operations and reinforce Hostplus’ commitment to staying ahead technologically. 

Hostplus Chief Technology Officer Jo Dutton said the appointment reflects the strong cultural alignment between the two organisations and a shared commitment to building resilience and responsiveness. 

“We are pleased to partner with Interactive as we continue to strengthen our technology systems and processes. Enhancing the user experience for our people is central to this work and forms part of a deliberate, forwardlooking technology strategy,” she said.  

Tim Sparks, Business Development Manager at Interactive, said the partnership demonstrates a shared focus on building secure, reliable systems that help Hostplus continue delivering strong outcomes. 

“This partnership is about consistency, reliability and trust. By combining an Australian-based service desk with disciplined incident response and proactive cloud support, we are helping Hostplus elevate the experience for its people and members, safely and at scale.  It is where our customer’s strategy becomes IT reality.”