A core component of your business fails, what happens next?
Insights 2 minutes read

A core component of your business fails, what happens next?

Imagine your core servers, storage and/or networking equipment goes down at 3:00 pm on a Friday afternoon…
Published on
May 27, 2021

No need to fear a failure

We’re guessing that’s your worst nightmare. It’s everyone’s worst nightmare. You were about to wind down and relax and now your weekend is looking a bit more chaotic. You know that any down time can mean serious financial and operational implications for you and your customers, so you need to get this situation back in control quickly.

We’ve been delivering hardware maintenance and support across Australia for over 30 years, and we’ve seen every possible scenario play out. With that experience under our belt, we understand exactly what businesses need in those stressful situations. An expert response in rapid time.

We want to share the steps we take with our customers to make sure their business-critical situation is resolved as soon as possible. This is what happens when you are a customer of Interactive.

Customer quote "Response was within the hour. The engineer's diagnosis and implementation of the fix showed a sound knowledge of the device.” - Asta Solutions

Our difference

Don’t let your IT problems ruin your day. Interactive hardware maintenance support services can help you no matter the day or time. With our 100% spare part guarantee, local warehouses across Australia and New Zealand, and local engineers – we have you covered. Our people and their dedication to their customers are what set us apart from other IT companies. We keep technology human – and let you relax.

Hardware maintenance services

With 100% parts at the ready, dedicated engineers, & best-in-class response times – Interactive is a leader in rapid response.

Tired of compromising on the service for your business-critical systems?

Search by industry
  • All
  • Automotive and Logistics
  • Consumer Packaged Goods
  • Corporate
  • Financial Services
  • FMCG
  • Government
  • Healthcare
  • IT, Data and Software
  • Manufacturing
  • Media and Entertainment
  • Philanthropy and Volunteer
  • Real Estate
  • Retail
  • Superannuation
  • Travel