Network Infrastructure Support Services

Our Third-Party Network Infrastructure Support Services

Network infrastructure services are designed to help ensure your IT infrastructure performs at optimum and you have the right coverage for your business’ needs. At Interactive, our team of experts can assess your existing enterprise network infrastructure setup so we can identify exactly what your business’ requirements are – and how we can drive cost efficiencies without compromising those requirements and ensure you have the right network infrastructure support in place. Below is information on our network infrastructure management and support.

We have over 30 years of experience in network infrastructure support and have over 2,800 customers in 46,000 locations with 300,000 supported devices. Here is how we can help your business or organisation optimise your corporate network infrastructure:

Network Infrastructure Management & Support

Our Aldi case study demonstrates how we help businesses improve their enterprise network infrastructure through our network infrastructure management services.

By choosing our network infrastructure support and management services, we can help you with the following:

Audits

Assessing your existing corporate network infrastructure to identify the right support for your organisation, where cost efficiencies can be applied and where performance & reliability can be improved.

Network Design

Mapping out and crafting a fit for purpose end-to-end solution for your enterprise network infrastructure

Implementation

Our team of experts ensure a completely seamless transition (call management is also included, free of charge)

Ongoing Maintenance

With our extensive experience, technical expertise & certifications (240+) the level of our network infrastructure support & maintenance is unparalleled. We also have a parts-on-hand guarantee which means we always have all the parts for any device we support at the ready. This ensures downtime is minimised and your equipment’s operational life is maximised.

World-Class Network Infrastructure Support

We have over 130 certified field engineers nationally and an Australian based customer service centre where calls are answered within 8 seconds. You receive callbacks from your dedicated engineers within 10 minutes and we deliver 24x7x2 hour onsite support.

Decommissioning

As part of our corporate network infrastructure services, we can ensure the secure destruction and environmentally safe disposal of your devices once they have reached the end of their useful life. This ensures data containing sensitive or confidential information doesn’t end up in the wrong hands.

Contact Us To Discuss Your Corporate Network Infrastructure

If you need help with enterprise network infrastructure, contact our team of experts to find out more about our network infrastructure support.