IT Hardware Support Services

About Our IT Hardware Support Services

IT hardware support services enable your business to receive expert support that ensures your devices are performing optimally and with minimal downtime. Interactive’s IT hardware services include audits right through to decommissioning your assets. Below we provide more information on how we can help your organisation with our IT hardware services and support.

We are Australia’s largest privately-owned IT hardware company with over 30 years of experience in providing IT services across the country. We have over 2,800 customers in 46,000 locations and 300,000 supported devices. The types of IT hardware services we offer throughout Australia include:

IT Hardware Support We Offer

Our IT hardware services include the following services:

Audits

Through our audits, we can assess your existing IT environment to identify how to transform your IT environment so that it is exactly what you need.

Vendor consolidation plans

We will also seek to identify where cost efficiencies can be made whilst ensuring you maintain the level of coverage you require. Vendor consolidation plans through our IT hardware services map out every component of your IT infrastructure and are designed to improve performance & reliability and reduce costs & risk. Our team of certified field engineers can then implement your plan, ensuring a seamless transition.

Support and maintenance

Our IT hardware support & maintenance is second to none with our 100% parts at the ready guarantee, dedicated field engineers with deep technical expertise, Australian based 24×7 support desk, best in class response times and premium SLAs. We can also support devices beyond vendor EOSL dates that are still fit for purpose enabling you to maximise your equipment’s operational life.

Asset destruction and disposal

When your assets have reached the end of their useful life, we can provide environmentally safe and secure destruction and disposal of your assets.

Enquire About Our IT Hardware Support

Contact one of Australia’s leading IT hardware companies to speak with our experienced & knowledgeable team about our IT hardware services and how we can provide world-class support for your organisation.