IT Hardware Maintenance

About Our IT Hardware Maintenance Services

IT hardware maintenance through Interactive is a cost-effective solution that ensures you get the most out of your IT assets. Below, find out how our IT hardware maintenance services can save your business time and money.

We have been providing IT services throughout Australia for over 30 years and are Australia’s largest privately-owned IT hardware maintenance company with over 2800 customers in 46,000 locations. We support over 300,000 devices through our IT hardware maintenance services. Here is what we offer as part of our IT hardware maintenance services and what makes us one of Australia’s leading IT hardware maintenance companies.

Our IT Hardware Maintenance Services

IT hardware maintenance services we offer include:

  • Audits that assess your existing model and identify how best to transform the support for your entire IT environment & drive cost efficiencies
  • Designing tailored fit-for-purpose vendor consolidation plans that deliver on your business needs, reduce risk, reduce costs and improve performance & reliability
  • Seamless implementations by our team of experts, with free call management to ensure support is available if & when you need it
  • IT hardware maintenance provided by dedicated engineers with deep technical expertise & extensive certifications (240+), our 100% parts at the ready guarantee and best-in-class response times
  • Premium SLAs with a variety of options available, an Australian based customer service centre, dedicated account manager and 24x7x2 on-site support
  • Decommissioning of devices with environmentally safe & secure destruction and disposal of your assets

Benefits of Hardware Maintenance Services

By maximising your equipment’s operational life and minimising downtime, our IT hardware maintenance services save you both time and money. If you have devices that are still fit for purpose but past their EOSL date, we can continue to support them so you get the most out of your investment. We ensure your IT infrastructure is performing optimally and can tailor flexible support plans around your requirements so you have exactly what you need – no more, no less. This also helps to reduce infrastructure costs.

By streamlining and having a single supplier for all of your IT infrastructure requirements, we give you faster response times and only one central helpdesk to contact. We are also one of the only IT hardware maintenance companies that can deliver fully customised end-to-end IT solutions.

Enquire About IT Hardware Maintenance Services

To speak with one of Australia’s leading IT hardware maintenance companies about IT hardware maintenance services for your business, get in touch to arrange a free consultation with our team of experts.