Accor
Information Technology Manager
I have dealt with Interactive for many years and have always found their response, professionalism and ability to assist in what is usually a critical situation unsurpassed.
Australian Leisure and Hospitality Group
Chief Infrastructure Officer
Interactive always go the extra mile when it comes to customer service and their Port Melbourne facilities are second to none.
Austar
General Manager Technology & Operations
My experience with Interactive has been excellent, great bunch of people with outstanding work ethics, they are a great service oriented company. Interactive go out of their way to ensure the customer is happy and the service is first class. I have been that happy with service I entrust my entire tier 1 infrastructure to them.
AXA Technology Services
IT Manager
I have been very impressed with your engineer’s quick response compared to other support vendors. In fact, our infrastructure which is supported by Interactive requires immediate actions to avoid a huge impact on the customer.
Bluestone
Chief Technology Officer
Interactive provide big business capabilities with a personal, small business attitude to service, that cannot be matched in the market.
BMW Australia Ltd
IT Manager
It’s rare that you will come across service like this... Interactive will assist with any query, whether they can provide the service or not. For this reason, amongst others, they are one of our most trusted and respected services suppliers.
Cabrini Health
Information Services Manager
One of the major benefits of moving our equipment over to Interactive was the faster turnaround when our equipment fails. Our dedicated engineer is often at a site within 30 minutes, and his familiarity with our IT team and systems means we don’t have to wait days for it to be fixed or deal with unresponsive helpdesks.
Centro Properties Group
General Manager IT Service
Our business relies on solid IT Infrastructure ...That's why we chose Interactive's maintenance services, for our servers - responsiveness, experience, parts, quality and process... It's all there!
Flight Centre
Area Leader
Interactive worked in partnership with us to ensure the risks around moving to an external facility in a tight time frame were addressed without any issues. Their experience in equipment maintenance and data centre facilities proved valuable in outlining possible issues that could arise during a large relocation project. With Interactive's engineering resources on hand we were able to free up our people away from the physical moving and facilities side of the project.
Jardine Lloyd Thompson
Manager – System Support
Interactive has a great account management team and the response from the team is excellent. The technical support and services from Interactive are prompt and reliable. I would recommend Interactive to anyone who is looking for a great service.
Live Payments
Head of Operations and IT, Live Payments
The Interactive team provided excellent advice and a quality solution which focused on our needs and balanced performance and cost effectiveness. The project delivery was nothing short of outstanding.
Lonely Planet
Director of IT, Lonely Planet
Interactive has responded to our business needs - it is small and local enough to care about our business and provide an outstanding personal service. But it also has the years of industry experience and the high calibre of staff to respond to the demands of our business.
Reed Elsevier Australia Pty Ltd
Group IT Manager
The customer service and commitment from Interactive is refreshing. It’s good to know that when you call Interactive that they will always be responsive and come up with an appropriate solution.
Seek Ltd
Infrastructure Services Manager
We were highly impressed by Interactive’s responsive and streamlined approach. Where the manufacturer might send the part out separately and then the engineer, Interactive always sends an engineer.
Symbion Pharmacy Services
Team Leader Networks and UNIX
Interactive currently provide maintenance on our Server, SAN and Data Recovery infrastructure, they have been responsive and met our requirements in all situations. They have serviced our requests in a timely and professional manner. Interactive staff demonstrate a high level of expertise and provide a high standard of service.
Travelex
Head of Operations
Travelex, the world's largest foreign exchange and international payments specialist, engages Interactive more as a partner than a supplier. Interactive host business recovery, hardware maintenance and data centre services for this global business. Andrew Parker, Head of Operations at Travelex says: "Interactive's appetite to understand our business model and future needs, compliments their already superb day-to-day operation and professional delivery to Travelex."