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We make it easy to offer your clients Australia's leading multi-vendor supporting hardware maintenance solution.

What We Offer

MORE REVENUE FOR YOU

A cost effective alternative to manufacturer supplied maintenance. More revenue for you, better pricing for your customers.

MONTH-TO-MONTH CONTRACT

Your client can sign up for monthly maintenance.
No 12-month lock-in.
No 12-month up-front payment.

HIGHEST SLAs

* 24hours/day x 7days/week x 2hour response
* 9hours/day x 5days/week x 4business hour response

LEADING PROVIDER

We are Australia's largest multi-vendor hardware maintenance provider. We fix servers, network and communications equipment and more.

FAST RESPONSE AT ANY HOUR

A vendor certified engineer on the phone within 10 minutes from our 24/7 Australian support centre. 95% first call resolution, with 99% service level agreement achievement.

MULTI-VENDOR

One point of contact for hardware support on IBM, HP, Dell, SUN, Cisco, EMC, UPS devices and more. No end-of-life for devices we support directly. 100% parts guarantee, 100% genuine parts.

EXTENSIVE COVERAGE

Over 400 staff and 150 vendor certified hardware engineers. We service over 250,000 devices across 20,000 sites in Australia and New Zealand.
Read our Services Overview.

SERVICE EXCELLENCE

We have a 28+ year unbeaten maintenance support track record, with over 24,000 maintenance calls resolved annually. 

Providing resellers with hardware maintenance services for over 30 years.

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Partners

RESELLERS - GET A HARDWARE MAINTENANCE QUOTE

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